It is the time and care that Maria Pia and Salvatore devote to customers that really make the difference for a store specializing in bedding like Spazio Relax, which this month Dorsal selected among the best in Italy. We are in Termoli in the province of Campobasso.
The store we are going to tell you about today, open since 2010, offers a wide display of Dorsal products and represents excellence for a wide territory that goes beyond the borders of Molise to include Abruzzo and Puglia.
"In our showroom, customers can try 15 different models of Dorsal mattresses," says Maria Pia, the store owner, "along with the entire line of Dorsal pillows, bed bases (with legs) and Simplicity Beds.
A store entirely dedicated to bedding and specialized in offering its customers professional advice on the best Bed System for their needs and physiology.
"We have attended all the training courses organized by Dorsal," Maria Pia explained. "The Spazio Relax store has been open for 13 years, but our knowledge of Dorsal products goes back more than 25 years. In fact, my family has a historic furniture store where we were already dealing with Dorsal products. We then chose to create this store dedicated only to healthy rest, so the collaboration with Dorsal has continued given the excellent relationship with the company and the quality of its products." A fruitful collaboration and excellent harmony between Dorsal and Spazio Relax, which has gradually grown over the years.
"Dorsal is an Italian company," Maria Pia added, "that 100% reflects our principles. We like it because its products are exclusively made in Italy and are sustainable products, caring for human health but also for that of our Planet."
Of Dorsal products, customers show appreciation not only for the comfort and quality of the materials, but also for the naturalness of the raw materials used and the environmental certifications obtained.
Attention to detail goes hand in hand with customer focus in the Spazio Relax store. "With us, customers find experience and someone who devotes time to them," she added, "We offer free professional advice at all times, including post-sale."
A focus on people's well-being that is repaid by the word-of-mouth effect... "We also try to study all the characteristics of the person in front of us," Maria Pia added, "from their physical structure to how they prefer to sleep, whether they have any particular pathology or specific needs related to sleeping. We arrive at the choice of the perfect bed System, in a gradual way, really devoting a lot of time to each person but the results then reward us and people remain satisfied even after a long time."
Among the best selling mattresses is the Greener mattress and the 5000 and 3000 elixirs, but also the new Matrix Therapy. "People often come to us because they made the wrong mattress choice in the past," Maria Pia concluded, "perhaps because they were ill-advised, and when they then rely on us, they significantly improve the quality of their rest. In particular, we have had cases of people with allergies, who did not rest well at night because of the continuous coughing that kept them awake. Here, with a Dorsal mattress they solved their problems and we are really proud of that."
Dorsal ownership wishes Maria Pia well as she continues in her work so attentive to improving the rest of her clientele in keeping with the philosophy of Dorsal, whose mattresses are recommended by physiotherapists at A.I.FI. (Italian Physiotherapy Association).
Spazio Relax is located at 8 Palissandri Street in Termoli (Campobasso). For info: tel 0875-751625 or email info@spaziorelaxtermoli.it
The store is open Monday through Friday from 9:30 a.m. to 1 p.m. and 5 p.m. to 8 p.m. while on Saturdays it is open only in the morning from 9:30 a.m. to 1 p.m. (Sunday closed).
More info on: www.spaziorelaxtermoli.it