This month we go to Gobetti Arredamenti, a historic furniture store just a few miles from Varese, elected by Dorsal as retailer of the month. Just a stone's throw from Lake Maggiore, in a strategic location not far from the Swiss border, Gobetti Arredamenti has been an oasis dedicated to rest for over 40 years, able to offer its customers a personalized experience for a regenerating sleep, thanks to the wide range of Dorsal products.
A new space dedicated to wellness
The store recently opened the new Dorsal Experience Point, a true sensory journey to discover comfort. In a 50 sq. m. space entirely dedicated to the Dorsal sleep universe, customers can try out more than 10 different mattresses and compare features, mattress covers and materials. "Among the most popular models in the store," explained Roberto, store owner, "are the Elisir, Elisir Issimo and DorsalPlanet lines, all of which can be tested in the store by trying them on and experiencing all their comfort. DEP's environment, characterized by muted colors and soft lighting, invites relaxation and discovery. Clear and detailed signage guides customers in choosing the most suitable product, turning the visit into a pleasant and informative experience.
A benchmark for sleep
Gobetti Arredamenti is a point of reference for those seeking customized solutions to improve the quality of their sleep. Thanks to the expertise of the team, led by Roberto Gobetti and formed by Luciana, Marco and Valeria, every customer is followed with attention. "I took over this business from my father in 1992," he said, convinced to continue the family business. Today, despite the difficulties, I can say that this store is giving me a lot, as is the collaboration with Dorsal, which was born with my father more than 40 years ago and continues with me with great enthusiasm, thanks to a really very strong relationship of trust not only with the owners but also with all our Dorsal referents in the company."
A success that goes beyond national borders
Handed down from father to son, the store, which has been able to evolve and fit new needs, attracts an international clientele and is appreciated for its focus on sustainability and ecology, values it shares with Dorsal.
Sleep, a priority for all
At Gobetti Furniture, rest is not just a need, but a true art. So many people come to the store looking for solutions to improve the quality of their sleep. "Often customers come to us with specific problems, such as back pain or difficulty falling asleep," explains Roberto Gobetti, "Our job is to listen carefully to their needs and find the most suitable solution. Sometimes we also work as a team with other professionals, and we are happy if we can find solutions."
Dorsal Experience Point: an opportunity to try and touch
A distinctive feature of the new Dorsal Experience Point is the opportunity to try mattresses directly in the store, in complete peace of mind. "Mattresses should be chosen carefully and should be tried on calmly," Roberto Gobetti emphasizes, "That is why in DEP our customers can relax and test different models. Often, customers devote as much as half an hour to the test, to make sure they make the right choice."
Continuing education
To offer more and more qualified service, the Gobetti Arreda team regularly participates in training courses organized by Dorsal. "We are always up-to-date on the latest industry news and new technologies," says Roberto Gobetti, "This allows us to best advise our customers and help them find the most suitable solution.
A personalized approach
Gobetti Arredamenti's approach is strongly person-centered. "Each customer is unique and has different needs," concludes Roberto Gobetti, "For this reason, we dedicate the time necessary to understand each person's needs. Our goal is to help people rediscover the pleasure of a good rest."
Dorsal ownership is proud of the collaboration with Gobetti Arredamenti, a partner who shares the same values of quality and customer care. The new Dorsal Experience Point is an example of creating a cozy environment where customers can touch the excellence of Dorsal products.
Gobetti Arredamenti, at 55 Via Provinciale per Luino, 55 in Brissago Valtravaglia (VA), tel. 0332 575108, for info@gobettiarreda.it. The store is open Tuesday through Friday from 9 a.m. to 12:30 p.m. and 3 p.m. to 7 p.m., and on Saturdays from 9 a.m. to 12:30 p.m. and afternoons by appointment. Closed on Sundays and Mondays.